Contact information

Contact Us

We are a small team and we read every message. Here is how to reach us.

How to Reach Us

The fastest way to reach us is through our Contact page. Your message goes straight to our support inbox.

We reply to every message within 1-2 business days, Monday through Friday.

Business Details

Beat the Heat
Garland, Texas, United States

What to Include

To help us resolve things quickly, please include your order number and, if reporting a damaged or incorrect item, a photo of the issue.

Common Requests

Order status and tracking, returns and refunds, damaged or incorrect items, cancellations, and product questions are all handled through our Contact page. See our Refund Policy and Shipping Policy for full details.